ABOUT idResults

 

GIVING SMALL BUSINESS ACCESS TO BIG BUSINESS EXPERTISE​

 

If you're from the big-end-of-town, access to expert help and advice is easy. But for a small to medium size business, it's a very different story.

So, when Graham Henrickson left the corporate world in 2008, it was to establish idResults; a consulting firm that would level this playing field. Since it began, the Company has delivered on this promise by providing small businesses with the expertise they need to compete against their larger rivals. idResults offers expert knowledge, extensive experience and a unique skill set to fast track your brand success.

ABOUT GRAHAM HENRICKSON

A TRACK RECORD OF SUCCESS

Graham holds a Bachelor of Business Management Degree with a major in Organisational Psychology and began his career as a management trainee with Myer Department Stores. He spent 6 years working in stores and became the youngest sales manager in Myer history and won junior retail executive of the year before joining the Head Office team in Melbourne.

 

Graham spent the next 6 years as a corporate executive in HR followed by Buying and Marketing. He also worked on strategic projects for the Board, most notably - the Myer/Grace. Bros Merger Taskforce.

 

Graham left Myer to join Clarins Paris as General Manager. In 3 years he tripled the net operating profit, improved the brands ranking in department stores, launched into pharmacy, and introduced the Gold Salon Program and a new approach to consultant training.

 

​Graham then joined the Citizen Watch Co. as General Manager for Australia and was later promoted to Regional Managing Director for Oceania and Africa. In his 12 years, he increased turnover by 55% and secured the No. 1 position in the branded watch market. Graham also led design and development teams in Hong Kong, China and Japan.

Graham Henrickson

Well-known and highly respected in the industry, Graham was asked to join the Board of the JAA (Jewellers Association of Australia) as a Special Adviser. Three years later he was elected unopposed as Chairman of the Board and was instrumental in restoring its financial health, oversaw its rebranding, and reinvigorated the Australian Jewellery Design Awards. In response to media reports of poor retail practices, Graham worked with the ACCC to develop an Industry Code that remains in place to this day.

Graham became increasingly aware that access to expert help was exclusive to the big-end-of-town. It was this that inspired him to launch idResults and level the playing field.

PUBLISHED ARTICLES
Article written by Graham Henrickson and published in Professional Beauty Magazine

FRIES WITH THAT?

 

A guide for increasing your salon sales.

Article written by Graham Henrickson and published in Jeweller Magazine

IS TIME RUNNING OUT?

 

The future looks grim for watch retailers.