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Unsolicited feedback is prompted by a poor experience or a great one. It is what I call ‘raw feedback’ that is because it is written from...

When the current Chairman of the ACCC (the AUSTRALIAN COMPETITION AND CONSUMER COMMISSION) spoke to the National Press Club in Canberra...

Ask any manager to list the top five attributes they look for in staff and I am certain that ‘shows initiative’ will be among them. But...

It is not unusual for our clients to question why their test website must be viewed using a Desktop PC/Notebook and not a smart device....