Graham Henrickson5 days ago4 minFood Safety – What Australian Childcare Providers Need to KnowHere’s a simple explanation of the rules and laws on food safety that apply to Australian childcare providers. Australia’s Food Safety...
Graham HenricksonApr 21, 20222 minA GOLD STAR Approach to Consumer FeedbackUnsolicited/raw feedback is prompted by either a poor experience or a great one. In my view this makes it more valuable than research...
Graham HenricksonMar 26, 20221 minIs Your Smart Watch Talking Behind Your Back?When the current Chairman of the ACCC (the AUSTRALIAN COMPETITION AND CONSUMER COMMISSION) spoke to the National Press Club in Canberra...
Graham HenricksonMar 2, 20224 minA Fine Initiative Goes WrongAsk any manager to list the top five attributes they look for in staff and I am certain that ‘shows initiative’ will be among them. But...