Panel One: End-of-Lease Report (BMW Full Circle Lease)

In 2010, Panel One engaged idResults to provide business management consulting services. What began as a project to strengthen the brand identity and build a website has continued and grown into an ongoing responsibility. Our role has been expanded to include all corporate communication and we've been tasked to develop initiatives that promote greater client engagement. One such initiative is the Panel One End-of-Lease Report. Designed for vehicles purchased through a BMW Full Circle Lease (which applies to a significant number of clients); this was an industry first.

At the end of a BMW Full Circle Lease, the vehicle will be subject to a detailed evaluation by BMW. Everything from its service history to the state of the interior trim, wheels and paint work will be inspected and anything deemed as excessive wear and tear will results in a financial penalty called a Handback Charge.

It doesn’t take long for these to add up and it’s not unusual for owners to face an unexpected bill for $’000’s. Fail to pay or fix the items by the agreed date and they will be in breach of contract. But when left to the final days of the lease agreement, there’s little or no time to consider alternatives and they're forced to pay top dollar. ​

An accredited BMW bodyshop for +30 years, Panel One has the expertise required to evaluate a vehicle and the experience needed to pinpoint the items likely to fail inspection and trigger a financial penalty. For just $99, a Panel One End of Lease Report takes about 20 minutes to complete and provides a professional independent report that details the condition of the car along with a quote to address any issues. Panel One then explain the findings and answer any questions over the phone and can schedule the required work to be done.

Completed at least 4 weeks prior to the agreed vehicle return date, there's enough time to have the necessary repairs done for the best possible price and avoid a last-minute crisis or a dispute over additional unexpected costs.

The Report is obligation free and if Panel One is authorised to compete any or all the items listed, the $99 fee is deducted from the total cost.

Email Marketing to announce this initiative
The Panel One End-of-Lease Report

A marketing eMail was sent to all clients on the Company data base.

idResults produced these 2 videos. The first appeared on the website while the shorter video below was used on Facebook.


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