EXAMPLES OF OUR WORK
The best way to measure our capabilities is through examples of our work.
PANEL ONE
In business for more than 20 years, Panel One had grown to become one of Sydney's most awarded prestige car repairers. But with no online presence and limited brand awareness, the Company’s future growth was at risk to marketing savvy competitors. So, idResults was engaged to develop a solution.
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With 85% of revenue generated by returning clients, the Company was clearly doing certain things right. The task was to identify and promote these points of difference.
idResults developed a comprehensive strategy to build and strengthen brand awareness, attract new clients and continue to build brand loyalty. They key initiatives put forward included:
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Update the logo and create a clear brand signature.
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Build a Company website and Facebook page that made a positive and unified brand impression.
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Execute the brand signature across all ‘touch-points’ including company branded work uniforms.
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Strengthen the relationship with the BMW Group to capitalise on the brands global image, increased consumer marketing, and growth in car sales.
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Implement standard work practices that delivered a consistent high-quality customer experience.
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Introduce an observation deck and cam-based video link that allowed customers to monitor the progress of repairs in real-time.
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Commence digital marketing to attract new clients.
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Launch a CRM system to engage clients and encourage loyalty.
IMPERIAL ARTISTRY
With low barriers to entry, consumers are spoilt for choice and Salons struggle to differentiate themselves. idResults was engaged to develop an online strategy and new website to help Susan Hair & Beauty Salon to achieve cut through.
Best known for his on-screen persona on Chanel 7's 'Home & Away' and his appmore than 20 years, Panel One had grown to become one of Sydney's most awarded prestige car repairers. But with no online presence and limited brand awareness, the Company’s future growth was at risk to marketing savvy competitors. So, idResults was engaged to develop a solution.
a
With 85% of revenue generated by returning clients, the Company was clearly doing certain things right. The task was to identify and promote these points of difference.
idResults developed a comprehensive strategy to build and strengthen brand awareness, attract new clients and continue to build brand loyalty. They key initiatives put forward included:
-
Update the logo and create a clear brand signature.
-
Build a Company website and Facebook page that made a positive and unified brand impression.
-
Execute the brand signature across all ‘touch-points’ including company branded work uniforms.
-
Strengthen the relationship with the BMW Group to capitalise on the brands global image, increased consumer marketing, and growth in car sales.
-
Implement standard work practices that delivered a consistent high-quality customer experience.
-
Introduce an observation deck and cam-based video link that allowed customers to monitor the progress of repairs in real-time.
-
Commence digital marketing to attract new clients.
-
Launch a CRM system to engage clients and encourage loyalty.
SUSAN HAIR & BEAUTY SALON
Created for family and friends unable to attend the funeral and to give comfort to those struggling with grief, an idResults Memorial Website is a tribute and celebration of life. Each one reflects an individually unique character and personality. It provides a safe place to keep precious memories and photographs that might otherwise be lost with free or password protected 24/7 access.